Customer Data Platforms – The ABCs About CDPs
Every few years it seems like there is a new customer data technology with a slightly different name using very similar acronyms: Marketing Customer Information Files (MCIFs), Customer Relationship Management (CRM), Campaign Management Systems (CMS), Data Management Platforms (DMP), Marketing Data Warehouses (MDW), to name some. No wonder it is confusing to those not initiated in customer data technology. Now, along comes Customer Data Platforms (CDPs). Is this just a juggling of the same three words and a spin on the same technology we have been using for years? Or, is [...]