How to Win More Loyal Customers With Strategic Buyer Journey Mapping

    https://youtu.be/ZXqxwb8S4O8?dorn=01 Industrial projects offer abundant #B2B selling opportunities. Larry Wegman, James Dorn, Jim Perdue and John Gunderson discuss how leading solution providers align their approach with the project lifecycle to increase sales and improve customer experience. Thoughts? Questions? As always, feel free to reach out to talk in greater depth about these and other issues impacting your business.

    How to Win More Loyal Customers With Strategic Buyer Journey Mapping2023-05-19T15:01:33-05:00

      Executive Briefing: State of the Channel 2024

      https://youtu.be/DGljeKapVSY Our 2024 State of the Channel Executive Briefing dives into key trends and challenges in distribution and manufacturing, drawing on surveys across both sectors to underscore the importance of understanding market dynamics. From pricing pressures to talent shortages, the presentation urges adaptation to changing conditions, while also exploring growth opportunities like infrastructure investment. It concludes with strategic insights on sales, inventory management, and digital enablement, equipping participants with actionable recommendations for staying competitive in today's evolving landscape. Key Takeaways: The Dorn 2024 briefing addresses key trends and challenges in the [...]

      Executive Briefing: State of the Channel 20242024-02-20T11:20:17-06:00

        Fastenal’s Big Pivot, Part 3: Investments, Line Expansions & Digital Growth

        This article was reprinted with permission from Modern Distribution Management (MDM). It is a great publication and we highly recommend becoming an MDM Premium subscriber, for over 50 years MDM has provided industry leading content for B2B Manufacturers and Distributors. Become an MDM Premium subscriber at https://www.mdm.com/subscribe_premium/ In Part 1 and Part 2 of this series detailing how Fastenal made the Big Pivot, I covered how the company achieved record-setting growth through a multi-sided transformation: reconfiguring their branch network by closing branches, growing onsite embedded branches and developing new sales strategies. [...]

        Fastenal’s Big Pivot, Part 3: Investments, Line Expansions & Digital Growth2023-12-01T12:22:27-06:00

          Fastenal’s Big Pivot, Part 2: Sales Specialization & Realignment

          This article was reprinted with permission from Modern Distribution Management (MDM). It is a great publication and we highly recommend becoming an MDM Premium subscriber, for over 50 years MDM has provided industry leading content for B2B Manufacturers and Distributors. Become an MDM Premium subscriber at https://www.mdm.com/subscribe_premium/ In Part 1 of this detective series on how Fastenal made the “Big Pivot,” we covered how the distributor achieved record-setting growth while resetting its brick-and-mortar network by closing 1,000-plus branches over a decade. This move to fewer locations while adding more Onsite resources at [...]

          Fastenal’s Big Pivot, Part 2: Sales Specialization & Realignment2023-11-27T11:08:19-06:00

            How Fastenal Made the ‘Big Pivot’ that Paid Big Dividends

            This article was reprinted with permission from Modern Distribution Management (MDM). It is a great publication and we highly recommend becoming an MDM Premium subscriber, for over 50 years MDM has provided industry leading content for B2B Manufacturers and Distributors. Become an MDM Premium subscriber at https://www.mdm.com/subscribe_premium/ A decade ago I worked for a large B2B distributor 151 miles down the Mississippi River from a B2B distributor in Winona, Minnesota that you might know… named Fastenal. We were not in the same channel, but we operated our businesses in a similar [...]

            How Fastenal Made the ‘Big Pivot’ that Paid Big Dividends2023-11-20T12:07:58-06:00